Welcome back to the Vanderbilt! We want to be part of your next luxurious escape and want you to be able to relax and have the adventure you deserve. For your peace of mind, we would like to share our Health and Safety Program details, your safety is our top priority.
Effective March 10th, domestic travelers will no longer be required to present proof of vaccination or negative test prior to arrival. For international travelers, or more information, read this Travel Advisory.
Our team is ready, following all safety and hygiene procedures, and with our Health and Safety program implemented for your arrival. Some recent updates on local guidelines:
Our cleaning and sanitizing procedures have always been key, but now more than ever, we have updated all protocols to follow health guidelines for an effective sanitization program. We use cleaning products which meet EPA guidelines and are effective against viruses, bacteria, and other airborne and blood borne pathogens.
The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces, like counters, elevators, door handles, rails, room keys, locks, ATM’s, and tables, all gym equipment, dining surfaces and seating areas. Also, back of the house areas with high employee traffic, as well as shared equipment will also be sanitized before, during and after each shift.
Optimum cleaning and sanitizing protocols are used to clean guest rooms, with emphasis on high-touch items including television remote controls, toilet seat and handle, door and furniture handles, water faucet, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, drape hooks, luggage racks and flooring.
Cart, trolleys and all housekeeping equipment will be sanitized at the start and end of each shift. All reusable collateral will be removed from rooms, or provided as single use items. Extra pillows and blankets stored in closet, will be removed and available upon request. All bed linen and laundry will be washed at high temperature and in accordance with CDC guidelines. Dirty linen will be bagged in the guest room to eliminate excess contact while being transported to the laundry area.
In the event of a suspected case of COVID-19, the guest room will be removed from service and quarantined; It will not be returned to service until an enhanced sanitization protocol by a licensed third-party is conducted.
Get ready to explore our Island like never before. Here, we share some locations within walking distance, and other activities to enjoy while in San Juan. For more information you can contact us at [email protected]
Kayak or Paddle boarding in Condado Lagoon
Old San Juan sightseeing
Bahía Beach Golf Course
Ron Barrilito, Rum distillery
Mall of San Juan
Read this Travel Advisory to keep up to date with the latest travel information. There is much to look forward to, and nothing better than to start planning.